ARTEFACT.

Get support

Something broken, someone who needs access, or a change to work we already run for you. No sign-in needed. Looking for new work instead? Send an enquiry.

Your client ID

Client ID — optional, but it helps a lot

It looks like AF- and six letters or numbers, and it's on your client desk. With it, your message is filed straight against your account instead of waiting for us to work out who you are. Not sure? Leave it blank.

About you

Your name

Your email

We reply here.

Organisation

What's it about

Pick the closest

Something isn't workingA fault, an error or something that stopped. People and accessAdd, remove or change who can see your desk or an app. Change to live workSomething we already run for you needs to change. Something elseAnything that doesn't fit above.

What's happening

What you expected, what happened instead, and when. For access, the person's name and email and what they need.

Page or link — optional

Where you saw the problem, if it was on a web page.

Rather email? support@artefactgroup.au · How to reach us · Cookie settings

Cookies and storage

We don't use tracking or advertising cookies here. With your OK, this site remembers your client ID in this browser, so you don't have to type it again. It stays on this device, and you can forget it at any time. The Start a project forms also use Google reCAPTCHA to block spam, and Google may set its own cookie for that. What we store

Thanks, that's with our support desk

Get support

Your client ID

About you

What's it about

Cookies and storage